Pelaa
Pelaa is a licensed online casino offering a comprehensive variety of games and services including roulette, casino table games and scratchcards . Five deposit and withdrawal methods are provided including Nordea, Swedbank and Bank Wire Transfer with banking available in multiple currencies . The service is powered with leading software from SG Digital, Yggdrasil Gaming Limited and Play N GO with support for several languages .
Pelaa has been around since 2014 and is owned by the company Genesis Global Limited. Pelaa is very popular all around the world thanks to its table top game, live casino games, their popular video slots. Pelaa Casino is licensed and regulated by the Malta Gaming Authority. There are multiple powerful companies that help power the Pelaa Casino website. Some of the popular industry software providers would include:
- Yggdrasil Gaming
- Red Tiger Gaming
- Play’n GO
- NetEnt
- Microgaming
- Big Time Gaming
- Evolution Gaming
There are a lot of popular and high in demand video casino games, so Pelaa stands out having some of the industry leaders partner up to provide users with a great experience. Since there are multiple software providers, this allows users to play whenever they want straight away without any sort of delay.
New Player Casino Bonus
Like many casino sites, Pelaa offers its new players with a welcome bonus. This is their way to entice new users to join their website. New users can expect to receive 100% at £100 and 150 free spins on games. Pelaa does not offer any deposit bonuses but sometimes they offer random spins to new and old users. It’s important for new users to understand that they will need to place a minimum first deposit of £10.
No bonus code is required for new users. The live casino offers 100% at £100, but it’s only exclusive to live casino games. The free spins are not subject to live casinos and can be used for one of the many casino games available.
This will allow them to claim their spins, but it has to be for the first few days of their membership. All winnings from the spins are subject to playthrough requirements, any bets placed on slots and casino games will be contributing towards wagering. So, it’s very important that new users look into the terms and conditions to make sure they understand how to completely get their welcome bonus.
What’s Available on Pelaa?
Pelaa Casino is different compared to other online casino sites, while many try to branch out in different niches such as sports, esports, games, and live casino games, Pelaa only has two main focuses: live dealer casino and games.
Live Dealer Games
Pelaa Casino offers its players a live casino lounge thanks to the software company Evolution Gaming. This is accessible 24 hours a day, and it has users participating from all over the globe. There’s something out there for everyone, so users can still have fun playing their favourite casino games all with the comforts of being home. Some of the games include:
- Live Blackjack
- Live Roulette
- Light Roulette
- Deal or No Deal
- Dream Catcher
- Live Monopoly
- Live Baccarat
There are both low rollers and high rollers available for these live casino games. With Pelaa, users can just fit back, relax, and let the games go.
Games that Pelaa Offers
Pelaa is mostly known for their wide selection of games. Since major software developers have teamed up and helped with powering games, it’s no surprise why so many users love to go to Pelaa for wagering and gaming needs. Pelaa Casino allows users to register, deposit funds, and then immediately begin playing casino slots. There are an array of games that can be played such as some of the more popular jackpot video slots such as:
- Mega Fortune
- Atlantean Treasures Mega Moolah
- Divine Fortune
- Mega Moolah
- Hall of Gods
- Dragon’s Luck
There is so much more that Pelaa offers than what was listed. For users who are table top game lovers, there are plenty of video casino games available for them as well, including:
- Texas Hold’em
- Hi-Lo Switch
- European Roulette
- Multihand Blackjack
- Caribbean Poker
- Baccarat
- American Roulette
- Trey Poker
These can be offered in their live casino section on the Pelaa Casino website.
Pelaa Mobile App
Unlike many other online casino UK websites, Pelaa does something a little different. Many casino websites are focusing on being mobile-friendly and having their own app, but Pelaa does not. At this time, Pelaa does not offer any mobile apps. So, there isn’t an iOS or Apple app, however, the Pelaa website is mobile friendly.
Users will just need to simply log in on their phone or tablet if they want to access Pelaa. Pelaa has over 600 mobile-friendly games on its platform. This includes clear navigation, so all users can easily log in, access their account information, promotions, transactions, history, or whatever else is needed, or simply play some games.
Deposit Methods on Pelaa
Pelaa caters to a wide variety of players from the UK, but also all over the world. Some of the methods that Pelaa accepts for deposit include:
- Bank Transfer
- Credit Card
- Paysafe Card
- EntroPay
- Neteller
- Skrill
- Trustly
- Zimpler
There are other methods for payment as well, these are just a few examples of what they offer for their domestic and international players. Most of the deposits from Pelaa are instant, but some (such as a bank transfer) can take anywhere from three to five business days.
Pelaa offers all deposits to be free of fees and tends to be completed instantly. However, depending on the payment method that the user chooses, there could be potential fees. Bank transfer and credit cards transactions are subjected to processing time and potential fees. The minimum deposit for Pelaa is £10.
The minimum withdrawal from Pelaa Casino is £10 while the maximum is £5,000. Pelaa does offer a variety of withdrawal methods for their users, while each of the withdrawal times may vary depending on the payment method that was used, some of the withdrawal methods include:
- Bank wire transfer
- Entropay
- Skrill
- Netteller
- Visa Card
- Mastercard
- EcoPayz
- Trustly
Pelaa doesn’t have any fees for withdrawing funds, however, each payment processor may have its own fees they may take out.
Betting Limits
Each game has its betting amounts, so it’s not a one-size-fits-all for the games on the platform. The Pelaa’s Live Casino allows users to bet anywhere from £0.20 up to £5,000. But for other games, this can vary such as slots or anything else on the casino site. Many of the slots on Pelaa allow users to bet as low as £0.10 or even as high as £100 for each spin. This allows users of all kinds to budget based on their own needs so no one has to spend more money than what they’re wanting to spend.
Responsible Gaming Features
Pelaa understands that gaming is something that should be done out of entertainment, and it’s not meant to be the purpose of making money. That’s why Pelaa likes to put an emphasis on responsible gaming habits. At the footer of the Pelaa website, there is helpful information for Pelaa users. This provides tips for being aware of gaming habits, insightful quizzes to determine whether or not a user may have a problem, and so much more.
Pelaa users will also have the option to set deposit limits, whether it be daily, weekly, or even monthly. There are other limits as well to help users such as session time limit, loss limit, and a wagering/ bet limit as well. Pelaa prioritizes giving their users a reality check to show how much time the user has been playing.
Pelaa goes another step further by offering their users self-exclusion from one or even all products so the users can have this begin just by contacting support. Pelaa wants to help users, so there is even a list of organizations that can help users if they believe they may have an addiction.
Customer Support
Genesis Global is the owner of Pelaa online casino, they have their own in-house customer support team which focuses on Pelaa as well as other brands under Genesis Global. Live chat is available on the Pelaa website for users who would like to receive an instant reply from a chat agency but there are other methods of reaching assistance through Pelaa as well.
There is a phone number to reach agents (this is only answered through standard work hours), but there is a specified email as well for reaching support ( [email protected]). This UK casino website also offers a very extensive FAQ section on their website for players who only have general questions or would like to take matters into their own hands.
Pelaa VIP Programme, Perks and Rewards
Users who regularly play on Pelaa UK casino will have the opportunity to become a member of the VIP programme that Pelaa offers. It may take some time for the casino to qualify users for the VIP status. Once it happens, the user will receive emails from the account manager of Pelaa and they’ll be included in offers such as special bonuses and promotions. There are also monthly VIP club prizes too such as drawings for winning exclusive vacation packages.
The Pelaa Casino is one of the newest additions to the Genesis Global company, this online casino is loved by millions all over the world including the UK. They make players feel right at home and ensure that they have a great time no matter where in the world their customers are. Whether it’s live streams, slots, or taking a chance on the jackpot their customers love it and Pelaa is excellent for new and well-experienced betters.